Coffee shops

Starbucks

A 22-seat kitchen run by Eleni & Yassine, serving the dishes their grandmothers argued about on Tuesday nights in Kreuzberg.

2510 Ingersoll Ave, Des Moines, IA 50312, United States $1–10
3.8
151 notes from regulars
01 The story, in three paragraphs

Why everyone keeps coming back.

Starbucks at 2510 Ingersoll Ave in Des Moines, IA, is much more than your typical coffee shop. While Starbucks is globally known for its reliable, high-quality espresso and brewed coffees, this location stands out for its exceptional customer service and a unique menu that includes some delightful, trend-setting drinks. Whether you’re stopping by for a quick caffeine fix, a relaxed breakfast, or a cozy place to enjoy your laptop time, this Starbucks elegantly blends the convenience of a coffee store with the ambiance of a café and espresso bar.

The drink menu here boasts some truly irresistible options that go beyond the usual favorites. A shining star is the Iced Ube Coconut Macchiato: full-bodied espresso poured over creamy milk infused with toasted coconut syrup, served icy cold and topped with a vibrant purple ube coconut cold foam crowned with delicate toasted coconut flakes. The ube lends a distinctive sweet, nutty vanilla flavor and a striking visual pop that makes every sip a joyful discovery. Equally enticing is the Toasted Coconut Cream Cold Brew, where Starbucks’ signature Cold Brew is enhanced with toasted coconut cold foam, offering a smooth, rich, and subtly tropical coffee experience.

Beyond the drinks, the atmosphere of this Starbucks invites a genuine sense of warmth and welcome. Frequent visitors attest to the kindness and attentiveness of the staff, often highlighting their willingness to craft custom beverages tailored to individual tastes — a quality that truly elevates this location. Esmeralda Power shared a heartfelt experience where an attentive barista went the extra mile to create a personalized strong yet sweet coffee with coconut milk just for her, even taking the time to write out the recipe, turning a simple coffee run into a memorable moment.

Customer reviews echo this sentiment, painting a picture of a place where the employees are not only skilled but attentive, friendly, and ready to help even during busy hours. Allison Klier appreciated the patience and kindness of the team despite a mix-up in her order, while Kayla Martino praised the impeccable cleanliness and the genuinely welcoming spirit of both staff and management. Even the specific drink creations, like the mango dragonfruit lemonade, have been lauded for their exceptional quality and flavor crafting.

Whether you’re a Des Moines local seeking the perfect iced coffee or a traveler wanting a reliable spot to recharge and connect, this Starbucks location delivers a distinctive experience that balances dependable Starbucks favorites with personalized touches and exciting new flavors. It’s a haven for coffee lovers who appreciate quality combined with genuine customer care.

03 Notes from regulars

151 notes — the real pulse of the room.

3.8
Based on 151 verified notes
5 93
4 19
3 5
2 12
1 32
All Drive Thru Friendly Staff Kind Staff Wait Time Mobile Order Dragon Drink Sweet Staff Cleanliness Baristas Locust
Esmeralda Power.
3 month ago
I am not going to speak about the coffee cause pretty much is standard, like in any place of Starbucks is almost the same; however what it matters here is the service, cause on that day I needed stronger coffee, but I like sweet and wanted coconut milk, so I hate that I forgot her name but this beautiful lady made something for me and I loved it and she took her time to wrote it for me, not only that the three times I was there the service, the atmosphere is amazing and to be honest I was there with so much in my chest, super stressed and I was loosing my faith in humanity for the many places that I went that they refused to help and in many places around ( different kinds) not having a good service for me; so this coffeeshop gave an excellent service and they made me feel welcome and is nice to feel like this when in so many places were bad in Des Moines IA so definitely it was nice to be earlier there and starting my day with good vides and service so I really recommend this location they have excellent service !!!!
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Allison Klier.
3 month ago
I've never left a google review but feel the need to after stopping into this specific location. All of the employee's were so kind and ready to help! It was super busy so the wait was longer than normal. My order was wrong, I ordered an iced and received a hot but I just don't think the lady that took my order heard me, which is okay! I still like my matcha hot as well. I pointed it out to make sure it was mine, It had my name on it so clearly it was an honest mistake. Jack was so apologetic, he offered to make me a new one which I declined since I was already running late for work. The entire time he was making drinks he was communicating with everyone on wait times and if their drinks were next up, he was so friendly even through the morning rush and seeing his attitude was actually such a great way to start my own morning. You have people who are kind just because they work customer service and then you have people who are genuinely kind and customer service comes so easy to them, you could tell Jack was one of those people.
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BrayBent Paulding.
3 month ago
August 12th, approximately 230pm. I've finally had the best mangodragonfruit ( with lemonade). Whoever made this drink needs to give a class to all the DSM area Starbucks. I will drive from west Des Moines to get a drink from this location. The rest of the drinks takes waters down and not good. Even when I return the drink, they taste bad. Please give this feedback to all Starbucks in west Des Moines, Des Moines area and waukee. Its unfortunate ill have to drive 25 minute to get a simple drink that taste right but ill do it. Please sustain this drink.
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BrokenCrayon22.
4 month ago
Very nice customer service. I always ask about the throat tea and they always know what I’m talking about.
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Kayla Martino.
5 month ago
This Starbucks is truly AMAZING! The staff is always so kind and everything is always clean. The manager is awesome and so insanely kind. Definitely recommend coming to this location
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Smith.
5 month ago
My grande caramel macchiato was slightly disappointing. The color doesn't appear correct, not sure if it is missing a shot of espresso or what. But the atmosphere appeared great and clean. The customer service was fantastic, as well.
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Nathan Bush.
5 month ago
My new neighborhood Starbucks! It’s a gorgeous establishment!!! I’ll definitely be making this my go to coffee hang out spot for years to come!
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Roxiris Pena.
6 month ago
I rarely leave reviews on anything but this Starbucks locations deserves one and more. The employees are top tier, they are very kind and patient, every single of one them keep a positive attitude even during rushes. The drinks here for some reason taste a million times better than any other location around Des Moines and I’ve figured that out over time. Overall the joy I get when pulling into this Starbucks is unmatched. I could go on and on. Thank you so much for being so amazing.
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04 When to visit & how to find us

Hours & the door on Bergmannstraße.

Opening hours
Monday 04:30 AM - 09:00 PM
Tuesday 04:30 AM - 09:00 PM
Wednesday 04:30 AM - 09:00 PM
Thursday 04:30 AM - 09:00 PM
Friday 04:30 AM - 09:00 PM
Saturday (today) 05:00 AM - 09:00 PM
Sunday 05:00 AM - 09:00 PM
Finding the door

2510 Ingersoll Ave, Des Moines, IA 50312, United States

05 What makes this place friendly

The details you usually have to call and ask.

Service options
  • Outdoor seating
  • Curbside pickup
  • Delivery
  • Drive-through
  • Onsite services
  • Takeout
  • Dine-in
Highlights
  • Great coffee
  • Great tea selection
Popular for
  • Breakfast
  • Solo dining
  • Good for working on laptop
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating
Offerings
  • Coffee
  • Prepared foods
  • Quick bite
Dining options
  • Breakfast
  • Lunch
  • Dessert
  • Seating
  • No Table service
Amenities
  • Restroom
  • Wi-Fi
Atmosphere
  • Casual
  • Cozy
  • Trendy
Crowd
  • College students
  • Groups
  • Tourists
Planning
  • No Accepts reservations
Payments
  • Credit cards
  • Debit cards
  • NFC mobile payments
Parking
  • Free parking lot
  • Free street parking
  • Paid parking lot
Pets
  • Dogs allowed outside
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